top of page

FAQ

  • How long does the cremation process take?
    The cremation process typically takes 3-5 business days. However, the exact time may vary based on several factors. We will keep you updated throughout the process.
  • How do I make arrangements for pet cremation services?
    You can make arrangements for pet cremation services by scheduling a pickup online, or by giving us a call.
  • Do you offer pick-up and delivery services?
    Yes, we offer pick-up and delivery. Pick-up and delivery times are scheduled in advance and are subject to availability.
  • What is the difference between private and communal pet cremation?
    In a private cremation, the pet's remains are carefully identified and kept separate from other pets throughout the entire process. This ensures that the ashes returned to the pet owner are the ashes of their individual pet. With a communal cremation multiple pets are cremated together, and ashes are respectfully mixed back into soil.
  • Can I get my pet's ashes back?
    Yes, you will receive your pet's ashes in one of our beautiful urns. Additional urns and memorial products are available for purchase.
  • How can I make sure my pet's ashes are not mixed with those of other pets?
    We use a private cremation processes to ensure that your pet's ashes are not mixed with those of other pets.
bottom of page